Support

Help with Re-Seat

Getting started

  • On first launch, enter your Name and an optional Reference Number. Your name is appended to reports and exports.
  • The app has three tabs: Receipts, Reports and Settings.
  • A full user guide is available inside the app: Settings → About → User Guide.

Common questions

  • Where is my data stored? In a single database file on your device. Nothing is uploaded.
  • How do I back up? Settings → Data → Backup Database, then keep the file in Files or iCloud.
  • How do I restore a backup? Settings → Data → Restore from Backup… and choose the backup file (type RESTORE to confirm).
  • How do I add a mileage claim? Add a receipt and choose the category "Mileage Allowance" — then enter from, destination, distance, unit and rate. The total is calculated automatically.
  • How do I scan a paper receipt? Attach or take a photo, then tap Scan Receipt. The app fills in the merchant, amount, tax, currency and date on your device.
  • How do I export? Open a report → Export CSV or Export ZIP. The Reports tab also has an "export all" button.
  • How do I change exchange rates? Settings → Currencies & Exchange Rates → tap a rate, type a new value, tap the green check mark.
  • How do I start over? Settings → Data → Delete All Data… (back up first!).

Contact

Having trouble? Email us at john.b.walsh@gmail.com and we'll get back to you.